We have had the pleasure of working with First Contact since its inception in 2010. Unhappy with our prior provider, we decided to use First Contact Relocation as our only relocations services provider given their high level of customer service and proven dedication to our expatriates and their families. Their excellent service delivery, accountability, and meticulously planned agendas led us to offer a seamless transition and cultural adaption for our executives and their families.
As an HR professional, sometimes one does not realize how difficult it is to help families of all kinds find their ideal home, the right schools for their children, securing then work visas, etc, nor may we realize how important a successful transition is to retaining top executive talent and to show how a Company cares about its people. First Contact Relocation has a wonderful ability to minimize the stresses associated with such a process.
First Contact Relocation has consistently offered an impeccable service and we continue to be completely satisfied with their work. They have proven to be the best relocation services provider we have had. All of our executives that have worked with them have spoken very highly of the Company and its personnel. We would highly recommend any company to use First Contact Relocation.
Gerente Gestión Humana
My family and I, as clients of First Contact Relocation, can personally attest to their high quality service offering and to the level of professionalism. They clearly have significant experience in successfully relocating expats and their families, in helping them adapt to their new country and helping them secure the necessary immigration documentation.
I would also like to note how extremely friendly they are, their wonderful attitude and their incredible attention to every detail. All of this made our transition an enjoyable experience and we thank them for that.
VP Recursos Humanos
Bekaert – Latin America
First Contact Relocation is a company that is 100% dependable with a high degree of professionalism. We have worked with them for over three years and they have shown the highest level of dedication with both the expats and our Company and have exceeded our service expectations consistently. We would highly recommend them to anyone.
Kellogg de Colombia
The service that First Contact Relocation provided me was one of a kind and it definitely made a difference. To feel this level of support outside my home country was wonderful. In little time they provided me with a great perspective of the day-to-day life in my new home and made excellent recommendations.
I am so grateful that UPS hired such a wonderful service provider as it made my relocation and adaption process so much easier.
Human Resources Manager UPS Colombia / Venezuela
I was very grateful to be able to have the support of First Contact Relocation for my relocation. They demonstrated good judgment, punctuality, reliability and professionalism. I also very much appreciate their wonderful personalities and ability to make me feel at home, which I think is perhaps their best attribute.
Their willingness to help me even when it was beyond what was required was wonderful and made the difference and is really what good service is all about. .
I would highly recommend them and hope to be able to work with them again.
Ricardo G. Gutiérrez P.
Shopper Practice Leader
First Contact Relocation offers a fully comprehensive service: with just one company we were able to find the solutions to all the required administrative procedures that an expatriation process involves as well as resolve all the issues that arise when relocating an expat and his or her family to a new country.
Our expats have always received a customized service offering from First Contact, one designed to find them ideal housing and schooling based on their particular needs.
The advisory services the Company provides our expats is ongoing and often goes above and beyond the requirements. I strongly recommend First Contact Relocation for its comprehensive service offering and its excellent customer service.
Gerente Recursos Humanos
Proalco – Bekaert
We have been working with First Contact Relocation for over years and they have managed several relocation processes for us. In fact, they have dramatically improved the way we work with our expats. First Contact Relocation not only finds housing and schools as well as handle the often complicated administrative processes involved with executive relocation, but also goes to great lengths to ensure that the expat and his or her family feel at home and have a memorable experience. In First Contact Relocation, our busy HR department has a great ally.
The truth is that we are very happy here, particularly with the apartment we have which is exactly what we were looking for and has the added benefit of being near the office. We owe this to First Contact Relocation because without their great advice and great selection of apartments, we wouldn´t have been this happy.
Financial Planning Analyst
The team of First Contact helped us tremendously in all aspects of our relocation process! From choosing the right apartment to obtaining all official documents. Moving here was a complete success thanks to First Contact Relocation!”
Regional Business Development Manager